The Oak Inn Burton
We at The Oak Inn Burton (“we”, “our”, “us”) are committed to protecting and respecting the privacy of all visitors to our website www.theoakburton.co.uk
. Please read the following carefully to understand how we collect, use, and safeguard your personal data.
If you have any questions, comments, or requests on this policy or how we use your data, please contact us at:
📧 info@theoakburton.co.uk
📍 57 Martins Hill Lane, Burton, Christchurch, Dorset, BH23 7NW
📞 01202 933307
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. However, we would appreciate the chance to address your concerns before you approach the ICO, so please contact us in the first instance.
1. Information We Collect
We may collect and process the following information:
Information you provide by filling in forms on our website (such as booking enquiries or contact forms).
Your name, email address, telephone number, and any other details you choose to share when contacting us.
Technical information such as your IP address, browser type, and operating system when you use our website.
Information about your visit including pages viewed, time spent, and how you reached our site.
We do not knowingly collect data relating to children under the age of 16.
2. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we use it to:
Respond to enquiries and booking requests.
Provide you with the services or information you have requested.
Improve our website and customer experience.
Send you updates, offers, and marketing communications where you have consented.
Comply with any legal obligations.
We do not sell or share your personal data with third parties for their own marketing purposes.
3. Cookies
Our website uses cookies to distinguish you from other users. This helps us to improve our website and deliver a better experience. You can set your browser to refuse some or all cookies, but parts of our website may not function properly if you do so.
4. Data Sharing
We may share information with trusted third parties, including:
Service providers who support our website, IT, and booking systems.
Analytics providers to help us improve site performance.
Legal authorities if required by law.
Any third-party processing will only be done under our instruction and with your data protected.
5. Data Storage & Security
We take appropriate measures to keep your personal data secure. Any personal information you provide is stored on secure servers. While we do our best to protect your data, please note that transmission over the internet is never completely secure.
6. Your Rights
You have the right to:
Request access to the personal data we hold about you.
Request correction of any inaccuracies.
Request erasure of your personal data where appropriate.
Object to processing or request restrictions.
Withdraw consent at any time where we rely on your consent to process data.
To exercise these rights, please email info@theoakburton.co.uk
.
7. Data Retention
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the updated revision date.
Last updated: September 2025
